"As a company, one of our greatest cultural strengths is accepting the fact that if you’re going to invent, you’re going to disrupt. A lot of entrenched interests are not going to like it. Some of them will be genuinely concerned about the new way, and some of them will have a vested self-interest in preserving the old way. But in both cases, they’re going to create a lot of noise, and it’s very easy for employees to be distracted by that. It could be criticism of something that we actually believe in. It could also be too much praise about something that we’re not doing as well as the outside world says we’re doing it. We’re going to stay heads-down and work on the business."

At startups, you are constantly having to reinvent yourself as you grow...even if your business doesn't change much, if you are successful, your company will expand rapidly and the type of company you are has to evolve with it.  To see such a large company rapidly innovate and create entirely new categories of services (eg. Amazon Web Services) is very inspiring.

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It's been a tough week in terms of losing visionary leaders.  First, the once-in-5-generations Steve Jobs passed away. His example as a leader, game-changer, and absolute militant for design and creation has impacted billions of human lives.

But today, Ben Horowitz from Andreessen Horowitz has a great post about running a startup in the face of truly unpredictable adversities.  He recounts a story about Bill Parcells seeking council from his mentor Al Davis. Parcells had called Al Davis to get advice during a season in which so many of the players on his NY Giants squad were out with injuries. Davis told Parcells, "“Bill, nobody cares, just coach your team.”  Al Davis passed away today, and his impact and advice lives on.  

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In a guest post on Techcrunch, Mark Suster reviews a new book by Brad Feld and Jason Mendelson called Venture Deals: Be Smarter Than Your Lawyer and Venture Capitalist.  This book exists to minimize the imbalance of information / experience between venture capitalists (who invest for a living and look at hundreds or thousands of deals per year) and entrepreneurs (who have perhaps been through a handfull of financings at best).  Truly the best vc's are the ones who earn the trust of entrepreneurs as partners, and having an even playing field in terms of information going into a deal is a great way to start a relationship off the right way.  I applaud this book, and this article is an excellent summary of "why it matters".

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Dave Balter is one of the nice & cool CEOs on the startup scene in Boston.  I have known him for a while because our firms are both backed by General Catalyst Partners.

I respect Dave a lot for how he thinks and how he treats people.  In this awesome article he wrote for INC, Dave talks about how he got cocky as a CEO enjoying high growth and success. He discusses how his company may have failed if he did not correct his attitude and become more humble.

I think this advice is incredibly applicable to CEOs and to high performing people across the experience spectrum.  The willingness to learn, be coachable, optimistic, and work with a team toward a bigger goal are key characteristics of anyone who wants to grow, progress, and innovate. 

And big ups to Dave for the sale of his company! 

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Rob Go is one of the founders of NextView Ventures - a new seed stage "micro-vc" fund in Boston/Cambridge.  His partners are Lee Hower and David Beisel.  Talk about a small world: Dave and I actually went to the same high school outside of Pittsburgh PA.  Anyway, I'm honored to be an advisor to NextView and I think these guys are absolutely fantastic for the startup community around here.

Here is a talk that Rob gave recently about identifying great founders of startups:

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Had fun in my first national tv appearance, albeit brief.  Julia was awesome and so well versed!!!  

They first showed many stats (all from Visible Measures!) about viral video (essentially marketers creating video content to be viewed and passed along online).  Then we talked a little about how brands are utilizing this emerging ad medium (viral video / social video is THE fastest growing ad segment period).

The Shift to Consumer Control:

In case you are not familar with Visible Measures, we are a video analytics and advertising technology company.  We measure the entire world of video and try to help publishers and advertisers maximize their impact in it. The big shift that is happening across all media is that consumers are in control - they can choose to watch whatever they want, whenever, and on whatever device.

This shift in power to the consumer can be unsettling to brands.  The traditional model with broadcast media enables a brand to get more "airtime" if they spend more.  But with consumers in control to choose, they will naturally gravitate to the highest quality or most "viewable" content.  With Viewable Media, our newly announced video ad network, we utilize our world of video data to help brands get chosen more often.  When consumers choose to watch branded content, EVERYONE wins.  Consumers get more engaging experiences, brands get 100's of % points higher brand recall, and publishers end up making more money - which can hopefully enable internet video to remain mostly free.  

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CNBC is running a weeklong series talking about the "future of advertising" - this week happens to also be the height of the advertising upfront season.I had a chance today to be interviewed by Julia Boorstin on CNBC's Street Signs to talk about "viral video" and what it takes for brands to get onto the Ad Age / Visible Measures Viral Ad Chart each week.  Here is a photo of the folks at our Boston HQ watching me on the tube.  So great to feel their support!  These guys are the driving force of the company and I am so humbled to work with them!

The segment was cut short because Jim Cramer showed up (he has so much energy!) but it was an honor to be asked to represent Visible Measures and the broader video sector.  

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Andy Ory is an amazing guy.  He is incredibly humble, super smart, and happens to have founded and led 2 startups to major success.  His company Acme Packet was the best performing stock of 2010 as designated by Forbes.  He also believes that Boston has its own "startup mafia" ala Paypal - out of the original Boston Technologies - which has spawned many successful companies including Priority Call, Cha Cha, Art Technology Group, and Acme Packet.  I have been lucky to get to know Andy as a part of the work that we have done together with the Mass Technology Collaborative and with 12x12.  Here is the full write up I did on Andy for Mass High Tech. 

Andy believes that the true measure of startup success is how many other companies a startup spawns.  So driven yet so humble.  Andy is a true example that entrepreneurs everywhere can emulate and look up to.  Andy rocks!!!

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I have long admired the drive and creativity of entrepreneurs...and I feel that the Boston area has a wealth of success stories.  But for some reason, a lot of those stories are not as well known as may be deserved.  Doug Banks and Jim Connolly of Mass High Tech worked with me to start a little column with the goal of highlighting Boston-area entrepreneurs and their startups.  I decided to start with mobile and over the coming months, I'll be trying to profile various industry segments and companies and people who really should get more attention for their great work (even if they are a bit wary of the spotlight).

Here is an excerpt from the inaugural "Entrepreneur's Corner" (Nov. 24, 2010)

The Boston area has been an innovation leader for several generations. Game-changing companies such as Wang, Digital, EMC and Monster.com have redefined their industries. Yet entrepreneurs here typically maintain a low profile. Our goal with this column is to highlight some great startups and the entrepreneurs behind them to celebrate what makes this area special. 

Recent statistics indicate that there are more than 200 mobile startups in Massachusetts today. Additionally, several of the early leaders in mobile have had their roots in Boston. Companies like Enpocket (acquired by Nokia), Android (acquired by Google), and Quattro (acquired by Apple) all began here. Tremendous value has been created and has led to further success. M-Qube, a mobile marketing channel developer, sold to VeriSign in 2006 for $250 million. Four executives from m-Qube went on to found Quattro Wireless, which sold to Apple in a widely publicized deal for $270 million. 

Mobile advertising may be young, but it is growing fast. By 2012, mobile web users will surpass the number of PC-based web users. Though mobile advertising remains a relatively small percentage of the media spend for major brands, it won’t be for long: Experts predict that the mobile advertising market will reach $15 billion in four years, up from $1 billion in 2009.

Nexage Inc. and Jumptap Inc. are two companies that are driving mobile advertising...  Read more at Mass High Tech> 

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Excited to speak tomorrow at a session for the MIT E&I track students at the MIT Sloan School of Management with my friend Brian Halligan from Hubspot and Prof. Ed Roberts.

Looking forward to meeting the new kids!  Lots of cool companies have come out of MIT lately...very interested to see what is brewing now.

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Prof. Edward Roberts from MIT has been a huge influence in my entrepreneurial career, so naturally when he was being profiled by Entrepreneur Magazine as one of the "gurus" in an article about "Gurus and Grads" I happily agreed to participate.  Ed has helped to start something north of 40 companies in his career including Meditech (one of the largest privately held software companies in the world with more than $300mm in annual revenues) and Sohu.com(the "Yahoo" of China).  He has been incredibly successful but probably the most amazing thing about him is how much time he spends mentoring young entrepreneurs.  He is a truly kind and wonderful person.  You can find the article in the October issue of Entrepreneur Magazine.  Go Ed!

See the full gallery on Posterous

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There has been a lot of movement with micro-vc's, super-angels, startup competitions (eg. the awesome MassChallenge and the new 12x12 program which I have been involved with).  If you are an entrepreneur, what is your best option?  VC?  Angel?  Bootstrap?

If you're interested in this type of stuff, please consider coming to this breakfast event Sept. 22, 2010 in Boston, MA at Bingham McCutchen, One Federal St. It starts at 7:30 am and features folks like Shawn Broderick (Techstars + startups), Sean Dalton (Highland Capital), Eric Paley (Founder Collective), Bo Peabody (Village Ventures), and me.  Should be fun - Hope to see you there!

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What is your company's reason for being?  What are you about?

Steve Jobs answers this question better than anyone I've ever seen in this video circa 1997, wherein he introduces the "Think Different" campaign.

Pure badass:

CEO's really do need to translate Vision into Context, so that a team can achieve Alignment.

See how great Steve is at providing background and Context for his Vision.  Wouldn't you be pumped if you were on his team?

NOTE: I first saw this video via the NY Times

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My mentor, the one and only Prof. Ed Roberts from MIT is being profiled for Entrepreneur magazine.  I was interviewed to provide some color in terms of how much of an impact he's made in my life and in the life of Visible Measures.  

Ed has mentored, invested in, co-founded, or run more than 50 companies, and he is known by people at MIT as one of the true "godfathers" of entrepreneurship.  He has literally written the books on the subject, co-founded the MIT Entrepreneurship Center, and has been doing his thing since the late 1960's.  He is the man!!!

Today, we did a photoshoot for the magazine in the new MIT Sloan School of Management building.  It is beautiful!!  Go Sloan!  

It was so great to see Ed walking around this building that he helped to create.  

See the full gallery on Posterous

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some of the crew - what a good looking group, no??  

See the full gallery on Posterous

Feel so lucky to be able to work and hang out with folks like these!

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I read this blog post on my friend's startup called Yana.

In it, the author talks about his thoughts on how to really push himself running.

One section is entitled "Never save anything for the swim back" - it talks about how in the movie Gattaca, Ethan Hawk's character is able to beat his genetically-superior brother at a race.  His brother asks him, "How are you doing this?" to which Ethan's character replies, "I never saved anything for the swim back." 

Watching the clip on YouTube sorta gives me chills. To me, this statement is the embodiment of what it takes to be a startup entrepreneur.

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The other day, I had the pleasure of moderating a panel on raising capital for a mobile startup, hosted by MITX and The Capital Network at the Microsoft Cambridge research facility.

The panel was great and the audience asked a ton of questions. I was glad to have participated. I tried to follow Guy Kawasaki's advice on how to moderate a panel and I think it went well.

A big bonus from attending the event was to see the new MIT Sloan building from a new vantage point.

Here is a pic of it from Microsoft's offices at One Memorial Drive. Awesome view and the new building is huge! It will be so cool to see it once it's done.

Combined with the new MIT Media Lab building down the road, this new facility will anchor the next generation of the East campus of MIT.

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 Entrepreneurship is alive and well in Cambridge and Boston!

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Most of you who have seen this person in action would probably agree that Michael Scott, Regional Manager of Dunder Mifflin, Scranton, is one of the top business minds of our generation.  But you might not immediately think of him as one who embodies many of the traits of successful entrepreneurship.  I am writing to show you that at least to me, he is a fantastic entrepreneur role model.

Here are the top 5 Entrepreneurial Lessons that I have learned from Michael Scott:

• Love your customers – there is an old saying about business: “Love your customers, not your customers’ money.”  Michael Scott shows a consistent focus on his customers over the years.  For example, he routinely remembers small details about his customers’ personal lives eg. a daughter’s allergy or a story about a fish that a client caught.  If you look at the success that great customer-centric companies such as Zappos have had, much of it can be traced back to their obsession on customer satisfaction.  In fact, the company that recently acquired Zappos, Amazon, has long had as their key company mantra, “To be the best customer service company in the world.”  That just gives me chills :)

• Love your employees – Michael Scott sincerely loves his team.  With respect to team building in a startup, there are tons of schools of thought ranging from “if they don’t hit their numbers, shoot ‘em!” to “this is a family and we’re in it together forever”.  There are certainly tough decisions to be made along the way as a company grows and evolves, and making changes is hard.  But keeping employees best interests at the center of your evolution as much as possible will help keep the culture and the vibe right. Just ask Michael Scott.
  

• Love your company – how many of us love our companies as much as Michael Scott?  The guy is a frickin zealot for Dunder Mifflin!  When he served as a guest lecturer at evil Ryan’s business school class, he left the room after saying in response to a doubter of Dunder Mifflin’s viability, “Dunder Mifflin is the future!”  His passion and loyalty to Dunder Mifflin is something to sincerely admire.

• Have a sense of humor – If Michael Scott were not regional manager, he would most likely have had a successful career in standup comedy.  The guy is a comedic genius.  From his use of the words “nebulos” and “prodigal” to him saying that he wants to donate hospital wings someday and be known as a great “philanderer”, Michael shows us that it is critical to not take things too seriously (or to study too hard in school).  I don’t know of an environment that is more cause for roller coasters of emotion than the startup world.  Humor can help take the edge off and Michael certainly tries to keep it light.

And last but not least, especially since in a startup, an entrepreneur (in my opinion) has in fact many bosses, ranging from your board members to your investors to your customers to your team members, the most important lesson that I have learned from Michael Scott is:

•   Don’t sleep with your boss
  

See, Michael Scott is a fantastic entrepreneurial mentor.  This goes to show that you can learn something from anyone and from any situation :)

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The other day, I saw this 60 Minutes piece on the potentially world-changing work of Sirtris Pharmaceuticals.  Sirtris is developing compounds that attempt to prevent and even possibly treat various diseases of aging, including diabetes, Alzheimer's, and cancer.  There were acquired by Glaxo Smith Kline in 2008 for $720 mm.  I was fortunate to have played a very small role at this company during the early days, and I wanted to write a bit about it, because it is such a great example of entrepreneurial success.

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